I'm Scott Stewart — a strategy and transformation consultant with 15+ years helping insurers grow profitably, transform operations, and build products people actually want to use. I combine rigorous systems thinking with a Northwestern Human-Centered Design degree to deliver strategies that hold together end-to-end and get implemented.
Grounded in real engagements — not frameworks off a shelf. Every service area reflects work I've led with Fortune 500 carriers, global reinsurers, and fast-growing MGAs.
End-to-end growth strategy and roadmaps — from greenfield carrier launches to $300M→$1.5B+ growth playbooks covering new products, distribution expansion, and lead management.
Strategy, design, and implementation of customer-centric operating models — including a $16B global commercial insurance BU and operations scaled from 50K to 5M lives.
UX design, technology architecture, and go-to-market strategy for digitally transforming new business processes across insurance, annuity, and wealth products — captive, independent, and direct channels.
Enterprise CX transformation strategies and roadmaps that improve digital interactions for both customers and intermediaries — designed around how people actually behave, not how systems are built.
Business planning capability and governance for large innovation portfolios — including ~$200M annual innovation spend management and quarterly Board-level reporting for Fortune 300 companies.
Accelerated underwriting strategy and fully automated new business operating models — cutting cycle times from 17 days to 30 minutes, growing face amounts, and expanding agent adoption.
Most strategy consultants think in frameworks. Most designers think in experiences. Few do both — and fewer still have spent 15+ years inside the insurance industry applying both lenses to problems that actually matter.
My work sits at the intersection of Strategy, Finance, Operations, and Technology. I approach every engagement as a system: understanding how the pieces connect before recommending how to change them. Then I design solutions around the humans who have to live with the outcomes — customers, agents, underwriters, and executives alike.
That combination has let me do things like compress a 17-day sales cycle to 30 minutes, design a carrier from the ground up, scale an operation from 50,000 to 5 million lives, and build the governance model for $200M in annual innovation spend — all within insurance.
Education — Northwestern University
Strategy without implementation is just a document. Implementation without strategy is just activity. I care about the full arc — from the insight that shapes the direction to the operating model that makes it real.
Whether you're facing a strategic inflection point, a transformation that's stalled, or a product that needs to be built from scratch — reach out. I'm happy to have a candid conversation about whether I can help.